Monday, January 30, 2012

Spanair Collapse

Spanair advises that on 28th January 2012, the airline suspended operations. Due to these exceptional circumstances, all flights were canceled.

The company has issued the following announcement:

Refund options:

"Spanair is finalizing an agreement with the International Air Transport Association (IATA) to facilitate the refund of purchased but not yet flown tickets of Spanair.

This agreement will let the travel agencies refund the complete price to those passengers that paid the ticket in a travel agency by bank transfer or cash.

All other passengers who bought their tickets by credit card directly at www.spanair.com or in a travel agency, they will need enquire for refund options with their card issuer.

In the following days we will inform the travel agencies about the procedure to follow.
 
For the latest information, please consult our website www.spanair.com

The Spanair contact center (Telephone number within Spain: 900 13 14 15 and from outside Spain: +34 971 916 047) and our Spanish sales offices in the airports will remain open to attend to customers as far as possible.

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